Frequently Asked Questions
Promoted articles
Real Estate
Rentals
For Buyers & Sellers
For Renters & Rentals
For Real Estate Professionals
Real Estate Professionals
Tips & Tricks for Real Estate Professionals
- Seller Lead Conversion Plan
- Top 10 Scripts That Get Responses
- Converting Leads into Clients
- Import Your Contacts: Outlook, Top Producer, MyRealEstateTools
- Conversion Mastery: The Plan to Follow for Converting Your Leads
- 7-Day Plan to Convert Sellers
Trulia Agent Products
- What do I get with Trulia Pro with Featured Listings?
- Do you guarantee that I will receive my estimated number of leads?
- I understand that following up with Seller Leads is important. Does Trulia have any tools to help me?
- How many leads can I expect with each of the Trulia Seller Ads Packages?
- Do the prospective sellers know that I’ll be calling?
- How is this product different from Trulia Local Ads and Trulia Mobile Ads?
Support Topics for Professionals
- Can I use multiple email addresses with my Trulia profile?
- Help! I’m not receiving any lead emails.
- How far back is the history of leads in My Leads?
- Are Trulia leads sent to my personal email account?
- What is My Leads?
- What if a review includes inappropriate comments or a personal attack?
Buyers, Sellers, Renters & Owners
Buyers & Sellers
- ★ How do I delete my account?
- ★ I forgot my password. How do I request my log in information?
- ★ Where does Trulia get information about homes that are sold or no longer on the market?
- How do I access local information on the iOS and Android apps?
- I received an email asking me to confirm I'm working with an agent. What does this mean?
- How do I turn off push notifications from the App?
Renters & Rentals
- Rental Applications: Where can I find information about my Fair Housing rights?
- Rental Applications: How is this information kept safe?
- Rental Applications: Does requesting a credit report affect my credit score?
- Rental Applications: What if I don’t have a social security number?
- Rental Applications: How long do background and credit checks take?
- Rental Applications: Can I request only a background check or a credit check, but not both?