Frequently Asked Questions
Promoted articles
Real Estate
Rentals
Mortgage
Agent
For Buyers & Sellers
For Renters & Rentals
For Rental Property Owners
Buyers, Sellers, Renters & Owners
General Questions
- ★ Why should I create an account on Trulia?
- ★ Where do the listings on Trulia come from?
- ★ Is Trulia available on my smart phone?
- ★ How do I get the Trulia Mobile App?
- ★ What are Trulia Estimates?
- ★ I forgot my password. How do I request my log in information?
Buyers & Sellers
- Can I buy a home on Trulia?
- How can I keep track of homes I like on Trulia?
- How can I edit my Trulia email alerts?
- How do I update my photo, email address or password?
- How can I use Trulia's 'Find An Agent' directory to find an agent?
- Can I edit or delete content I've posted to Trulia Advice?
Renters & Rentals
- Rental Listing Scams - Read Before You Search
- Does Trulia rent apartments?
- Will I be renting directly from Trulia? Will Trulia be my landlord or property manager?
- Are the rental listings on Trulia filtered for fraud/scams?
- How do rental listings get on Trulia?
- How is it possible for scammers to post on Trulia?
Rental Property Owners
For Real Estate Professionals
Million Dollar Pipeline Program
Trulia One Resources
- Trulia One Elite: Quick Start
- Get Started with Trulia One Elite
- Helpful Tips for Choosing a Domain Name
- Learn More About Using Your Domain Name
- Update Your Domain Name Server (DNS) Settings
- Set Up the MLS Listing Feed (IDX) to Your Trulia One Elite Website
Your Trulia Profile
- ★ FAQ's for Voices Blogs Retirement
- Why should I create a profile on Trulia?
- How do I update my Trulia agent profile: photo, email address or password?
- Why is my photo smaller than the full photo space?
- How can I manage my Trulia contacts?
- How can I manage my Trulia email alerts?
Marketing Center
- Your Trulia One Marketing Center
- Set Up Your Print and Email Settings
- Start a New Campaign
- Create a Custom Campaign
- Add a Contact to a Campaign
- Find the Right Marketing Piece
Billing and Subscriptions
- Manage Your Trulia Payment Methods
- View Your Trulia Subscriptions
- View Your Trulia Statement
- How do I delete/cancel my Trulia subscription?
- What if I want to change my current subscription?
- How do subscriptions renew?
My Leads
- What are Instant Leads?
- Can I change my Instant Leads phone number?
- Can I remove the Instant Leads phone number?
- Can I specify when I want to receive Instant Leads?
- Why does the phone number shown on my listings, my profile, and Quick Connect not match the phone number I added to my profile on Trulia?
- Are all of my phone calls recorded?
My Listings
- How can I add or claim my listings?
- How do I edit my listings?
- Can I add my company logo to my listing?
- How can I add my photo and contact information to my listing?
- How long will my listing information remain live on Trulia?
- How often is listing information on Trulia updated?
Buyer Agent FAQs
- How does Mobile Ads work?
- What do I get with Mobile Ads?
- What do I get with Local Ads?
- My zip code is sold out. Can I get on the waitlist?
- How much do Local Ads and Mobile Ads cost?
- How do I purchase Local Ads or Mobile Ads?
Seller Agent FAQs
- Why should I partner with Trulia?
- What is Trulia Seller Ads?
- How is this product different from Trulia Local Ads and Trulia Mobile Ads?
- Are Seller Ads right for me?
- Who can purchase Trulia Seller Ads?
- How many leads can I expect with each of the Trulia Seller Ads Packages?
Trulia Co-Marketing
- What is co-marketing?
- How does co-marketing work?
- How will Trulia co-marketing help my real estate business?
- How many lenders can I co-market with?
- Will all my leads be shared with my co-market lenders?
- What if the lender I co-market with cancels or their credit card is declined on billing?
ActiveRain
- How do I cancel my ActiveRain RainMaker account or delete my profile?
- How do I change my ActiveRain username?
- I need help logging in to ActiveRain. My email doesn't work.
- Where can I find coaching on ActiveRain to learn more about blogging and lead generation?
- How do I get in touch with the ActiveRain member services team?
- Where can I find the ActiveRain Community Guidelines?
Agent Education
- Three Key Habits of Top Trulia Agents
- Preview Webinar of Million Dollar Pipeline Program
- Connect with Marketing Campaigns
- Buyer Lead Conversion Plan
- Turn Buyer Leads into Appointments
- 7-Day Plan to Convert Sellers
Mobile App
Support Topics
Webinars
Need Additional Help?
Can't find what you're looking for? Please describe what you need help with and we will be happy to assist you.
Contact Us