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Renters & Rentals

Online Leases

  • My co-signer(s) are having issues with signing the lease. How can they sign the lease?
  • Who can I contact if I’m having trouble accessing my lease or have additional questions about the lease service?
  • What if I have additional questions about my lease?
  • Do all tenants have to sign the lease?
  • How can I find out more about my rights as a tenant?
  • What’s included in my rental lease?
See all 14 articles

Rent Payments

  • Can I use your service to pay my landlord for utilities?
  • I received a notification that my landlord requested a payment for something besides rent. What should I do now?
  • How many automated rent payments can I schedule in advance?
  • What if my bank isn’t supported?
  • What are micro-deposits?
  • What is an ACH payment?
See all 28 articles

Rental Applications

  • What does a background check include?
  • Why must I wait 30 minutes before retrying my identity verification?
  • Why can't I verify my identity?
  • Can I withdraw an application after I’ve submitted it to a property?
  • Where can I find information about my Fair Housing rights?
  • How is this information kept safe?
See all 24 articles

FAQs

  • How do I cancel my rental?
  • Rental Listing Scams - Read Before You Search
  • Will I be renting directly from Trulia? Will Trulia be my landlord or property manager?
  • Are the rental listings on Trulia filtered for fraud/scams?
  • How do rental listings get on Trulia?
  • Can I add my timeshare or vacation rental to Trulia?
See all 9 articles
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